GOING THE EXTRA MILE: WHAT IT CAN DO FOR YOUR BUSINESS
Going the extra mile: What it can do for your business
Are you willing to make a greater effort and do more than what’s expected to achieve your goals? Going above and beyond means more than committing to longer work hours. At a company like WorldVentures, for instance, Representatives are encouraged to work smarter with the time they have.
In today’s competitive business environment, exceeding expectations is a necessary step for boosting long-lasting business relationships―the kind of relationships you rely on, and which make you, your product and your service valuable.
Here are some suggestions for doing a little extra each day:
Pay attention to the little things such as promptly returning phone calls and emails.
Stay connected with and request feedback from prospects, new Representatives and members.
Get to know your customers and recall their names and preferences.
Make customers feel special by sending them promotional material.
Send handwritten notes thanking people for their loyalty.
Once you’ve established the mindset of doing more than what is expected, your team and your customers will take notice, bringing more prospects to your door. Through your efforts, you not only become invaluable to your customers but are also one step closer to reaching your goals.